How Can You Start A Computer That Keeps Logging Off When It Should Be Starting Windows Welcome Message?

There is a friend’s computer and it seems that a virus has attacked it: When you put it on, it gradually starts logging off and the computer goes off. It looks like the Sasser Virus but it is different because you can’t get into Windows. Will the Safe Mode help? How do you solve the problem because Sasser at least allows you to even get to the internet before it shuts you down with a countdown dialog box (after about 10 minutes or so). Hint: When you restart, it goes to User page, when you click the “Guest” icon, instead of windows starting up, Windows logs off. Please give me more ideas.

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4 Responses to “How Can You Start A Computer That Keeps Logging Off When It Should Be Starting Windows Welcome Message?”

  1. The best idea is probably to go down to your local computer retailer, and if they are any good they will be able to restore it or tell you someone that can, I am sure they will of dealt with the virus before and most importantly know how to get rid of it.

  2. well i would first try and see it its just targeting the guest account, if it is then you can just log in under admin and fix it from there (assuming that you have no other user accounts). As for the virus it may be another form of that virus (copycat). If not the you could try safe mode, it may help, but then your still hard up because most thing cant run in safe mode.

  3. insert windows cd, boot from that and re-install. If its really that bad an attempt to restore is unlikely to work.

  4. Q&A Answer Mans Retired on December 6th, 2009 at 8:23 am

    try all this until it works
    ————————————–…
    f 8
    computers what a world
    i would try
    1 – turn on monitor
    2 – turn on computer
    3 – constantly tap f8 – located at top of your key board
    4 – when new screen comes up – use up and down arrows on your key board
    to high light safe mode last know good configuration etc
    5 hit enter on key board
    5 – windows should start or it will give options on how to start windows
    ————————————–…
    system restore
    1- click start at bottom of screen
    2 – then click choose all programs
    3 – then click pc help tools or could be in accessorys
    4 – then click on system restore
    5 – then click on restore to an earlier date or factory settings
    6 – choose a date when it was working – or factory settings
    7 – let it run it may take a while – follow directions – if any
    8 – if does not work – restart THEN CHECK STATUS
    choose destructive recovery as last resort you will have to look hard to find this option
    BUT thats what it took to restore mine to get settings i wanted etc
    BACK UP IMPORTANT THINGS TO CD NO MATTER WHAT OPTION(S) YOU CHOOSE
    ————————————–…
    these steps below will help clean up your computer
    In Internet explorer at top of window select tools – then delete browser history
    - then another box will open – select delete all- this will not remove your book marks
    -Then close explorer then open again .At first pages will be slow once
    and then will load fast after it loads 1 time.Also email etc you will have to sign in 1 time with pass word etc.
    This will create new cookies.
    Also go to start at bottom of on task bar.
    click start 1 time then select find or search depending on your operating system.
    Select all files and folders – then type in defrag and click search.When icons come up double click
    and new box will come up – select analyze then you will see how fragmented you are –
    then choose defrag.You can put this program on your desk top by right clicking on the icon you found in search for defrag.
    Right click choose create short cut.This will put a short cut on your desk top.Then you can use as needed in future.
    —————————————-…
    find search delete history
    on key boad press ctlr h
    no software needed
    you have what you need
    find search delete history
    on key board press ctlr h first
    In Internet explorer at top of window select tools
    then delete browser history – then another box will open – select delete all- this will not remove your book marks
    Then close explorer then open again .At first pages will be slow once
    and then will load fast after it loads 1 time.Also email etc you will have to sign in 1 time with pass word etc.
    This will create new cookies.
    Also go to start at bottom of on task bar.click start 1 time then select find or search depending on your operating system.
    Select all files and folders – then type in defrag and click search.When icons come up double click and new box will come up
    select analyze then you will see how fragmented you are – then choose defrag.You can put this program on your desk top
    by right clicking on the icon you found in search for defrag.
    Right click choose create short cut.This will put a short cut on your desk top.Then you can use as needed in future.
    if you want book marks removed click on star at top of screen
    right click the ones you don”t want choose delete
    GO TO THIS SITE TOhttp://onecare.live.com/site/en-us/defau…
    ————————————-
    add and remove programs
    click start bottom left on task bar
    control panel
    add and remove programs
    find the program(s) you want to remove
    choose remove
    reinsall if needed
    check status as you do it